Brickyard Ceramics & Crafts are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Brickyard Ceramics & Crafts
6060 Guion Road
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from Europe or anywhere else outside the USA, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa, Mastercard, Discover and American Express. You may send your credit card information via phone, fax, or over our secure site on the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced or over-priced goods, if we are no longer able to supply a particular product for some reason or if there has been a mistake in the shipping cost calculation.
In the case of a change of price in product or shipping, we will always contact you first to ensure that the price is acceptable.
Shipping, Packing And Handling
All packages will be shipped by UPS with a choice of service levels at different costs.
A flat $1.00 handling charge will automatically be added to your order and the shipping and packing costs of your order will vary depending on the total weight of the goods ordered.
If you believe the shipping costs for your order are incorrect please contact us before processing your order.
Please note, at this time we can only ship orders to addresses within the United States. If you wish to place an order and you are outside the United States please contact us prior to placing an order.
We will attempt to deliver your order as soon as possible.
Orders are normally dispatched within 3 working days, although during times when there is a high volume of orders this may take slightly longer.
Shipping times from this date will vary depending on products ordered, destination address and shipping type chosen.
If your item is not in stock, we will back order for you. You will always be emailed with the option to either cancel your order or receive the balance of your order if you would rather not wait.
For orders made from within the United States sales tax will be applied to all orders where the state requires us to collect sales tax. We are located in Indianapolis, Indiana If you are exempt from tax, please make sure to click the exempt box to reduce tax to zero and provide us with your exemption number.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
If you need to reach us, please email us using the link on the store page, or you can call 800-677-3289 or fax us on 317-248-9300 or write to us at
6060 Guion Road
Brickyard Ceramics does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Please call for authorization return approval.
On merchandise authorized for return because it is defective or due to some error on our part, full credit will be given.
If returned for any other reason, the customer will be charged a restocking fee of 15% of the net valuation plus shipping costs.
All credits are contingent on salvage value of the return merchandise.
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Copyright Brickyard Ceramics 2006. Tel. 317-244-5230 Fax. (317) 248-9300 firstname.lastname@example.org